Trexis Insurance Phone Number: 5 Powerful Steps to Effortlessly Contact Trexis and File a Claim

Trexis Insurance is a company that specializes in auto insurance products for customers in 11 states. If you are looking for a way to contact Trexis or file a claim, this article will provide you with all the information you need.

Key Takeaways

TopicDetails
Trexis Insurance Phone Number(877) 884-7466
Trexis Insurance Email[email protected]
Trexis Insurance Online Claim FormClick here
Trexis Insurance RatingA (Excellent) by AM Best
Trexis Insurance Customer ReviewsMixed, with many complaints and negative reviews

What Is Trexis Insurance Phone Number?

Trexis Insurance is a division of Alfa Insurance, a well-established company that offers various types of insurance products. Trexis was founded in 1997 and is headquartered in Franklin, TN, with a branch location in Phoenix, AZ⁹.

Trexis focuses on providing quality auto insurance products at a competitive rate to meet the needs of its customers. Trexis offers two types of auto insurance:

  • Non-standard personal auto insurance: This is for drivers who have a high-risk profile, such as having multiple accidents, tickets, or DUIs on their record. Non-standard auto insurance typically has higher premiums and lower coverage limits than standard auto insurance.
  • Mid-market personal auto insurance: This is for drivers who have a moderate-risk profile, such as having a few minor violations or claims on their record. Mid-market auto insurance typically has lower premiums and higher coverage limits than non-standard auto insurance.

Trexis sells its auto insurance products through thousands of carefully selected agents in the following states:

  • Alabama
  • Arkansas
  • Georgia
  • Indiana
  • Kentucky
  • Missouri
  • Ohio
  • South Carolina
  • Tennessee
  • Texas
  • Virginia

How to Contact Trexis Insurance?

Trexis Insurance Phone Number

If you have any questions or concerns about your Trexis auto insurance policy, you can contact Trexis by phone, email, or online.

Phone

The easiest and fastest way to contact Trexis is by phone. You can call the customer service number at (877) 884-7466. The customer service representatives are available from Monday to Friday, 7:00 AM to 7:00 PM CST⁹.

You can also call the claims department at the same number, (877) 884-7466. The claims representatives are available 24/7 to assist you with filing a claim or checking the status of your claim⁹.

Email

Another way to contact Trexis is by email. You can send an email to [email protected] and expect a response within one business day⁹. You can use email to ask general questions about your policy, request changes to your coverage, or provide feedback.

However, email is not recommended for urgent matters or filing a claim. For those situations, it is better to call the phone number instead.

Online

The third way to contact Trexis is online. You can visit the official website of Trexis at https://trexis.com/ and use the online claim form to file a claim[^10^]. You will need to provide some basic information about yourself, your policy, and the incident that caused the claim.

You can also use the website to find an agent near you, get a quote, make a payment, or access your policy documents¹.

How to File a Claim with Trexis Insurance?

If you are involved in an accident or suffer damage to your vehicle that is covered by your Trexis auto insurance policy, you will need to file a claim with Trexis as soon as possible. Filing a claim will allow you to receive compensation for your losses and get your vehicle repaired or replaced.

To file a claim with Trexis, you can follow these steps:

  1. Call the police and report the accident if it involves injuries, fatalities, or property damage over $500.
  2. Exchange information with the other parties involved in the accident, such as names, addresses, phone numbers, license plate numbers, driver’s license numbers, and insurance information.
  3. Take photos of the scene of the accident, the damage to your vehicle and other vehicles, and any injuries you or others may have sustained.
  4. Contact Trexis at (877) 884-7466 and report the claim. You will need to provide your policy number, details of the accident, and any evidence you have collected.
  5. Cooperate with the claims representative and follow their instructions. They will guide you through the claims process and assign an adjuster to evaluate your claim.
  6. Keep track of your claim status and communicate with the adjuster if you have any questions or concerns. The adjuster will determine the amount of compensation you are entitled to based on your policy coverage and deductibles.
  7. Receive your payment and repair or replace your vehicle as needed.

What Are the Benefits and Drawbacks of Trexis Insurance?

Trexis Insurance has some advantages and disadvantages that you should consider before buying a policy from them. Here are some of the pros and cons of Trexis Insurance:

Pros

  • Trexis has a high rating of A (Excellent) by AM Best, which indicates that it has a strong financial stability and ability to pay claims⁶.
  • Trexis offers affordable auto insurance products for drivers who have a high-risk or moderate-risk profile and may have difficulty finding coverage elsewhere.
  • Trexis has a knowledgeable customer service staff and a quick and fair claims service with 24/7 claims reporting⁹.
  • Trexis has a network of thousands of agents who can help you find the best coverage for your needs and budget.

Cons

  • Trexis is not rated or accredited by the Better Business Bureau (BBB), and has received many complaints and negative reviews from customers who are dissatisfied with its service, products, or claims handling⁶.
  • Trexis does not provide much information about its coverage options or claims processes on its website, which may make it hard for customers to compare policies or file claims online.
  • Trexis has a limited product catalogue, as it only offers auto insurance and does not offer other types of insurance products, such as home, life, or health insurance.
  • Trexis does not offer coverage nationwide, as it only operates in 11 states.

Conclusion

Trexis Insurance is a company that specializes in auto insurance products for customers in 11 states. If you are looking for a way to contact Trexis or file a claim, you can use the phone number, email, or online claim form provided in this article. You can also visit the website of Trexis to find an agent, get a quote, make a payment, or access your policy documents.

Trexis Insurance has some benefits and drawbacks that you should weigh before buying a policy from them. Trexis has a high rating by AM Best, offers affordable auto insurance for high-risk and moderate-risk drivers, and has a knowledgeable customer service and claims staff. However, Trexis is not rated by the BBB, does not provide much information about its coverage or claims processes, only offers auto insurance, and does not operate nationwide.

If you are interested in buying auto insurance from Trexis or comparing it with other options, you can use our cesare attolini tool to find the best deal for you.

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